Support

Whether it's a technical question or process optimisation - we provide you with ongoing support. Our helpline is staffed by experienced project managers.

Our support can be reached as follows:
Monday - Friday: 08:00 - 11:30 | 13:30 - 16:30

Our support will be unavailable on the following days:

  • 02 April 2026
  • 03 September 2026
  • 10 December 2026
  • 25 December 2026


Alternatively, you can send an e-mail to our helpline

Status messages

Here you will find current status messages, such as existing faults.

Remote maintenance

A secure connection is established between your computer and your consultant's computer via the Internet using the software below. This allows us to show you the solution on the screen or solve the problem ourselves.

Triviso on site

You will find us at a total of six locations in three countries. With two branches in Switzerland, three in Germany and one in Italy, we combine a regional presence with an international focus.

Questions or an appointment?

Please get in touch here. We appreciate your interest and will contact you promptly.

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Support
Monday - Friday
08:00 – 11:30 | 13:30 – 16:30
Current status updates
Current status updates